Training on the job & interim management
Responsability and sustainability is the new normal in tourism. This is how the World Tourism Organization UNWTO formulates its vision for the future of travel. However, in order to turn this vision into reality, a great deal of effort is still needed to transfer knowledge. And for this purpose we have founded the Trail Angels Academy. As our active contribution to the spread of responsible tourism, from product development to marketing and management.
One focus of the Trail Angels Academy is to enable our trail partners to set up and independently operate their own trail info & booking centers and, associated with this, to handle our unique Trail Management System (TMS). This is done by means of a “training on the job” program and, if desired, also in the form of interim management.
But the Trail Angels Academy also provides expertise in strategy and organizational development, story telling, trail scouting and maintenance, product development, marketing, and impact design and management.
The Trail Angels Academy – our contribution to the development, implementation and dissemination of responsible tourism.
Decentralized, practice oriented training facility
For project partners
For regional Service partners
For regional Stake Holders
+ Interim management, qualification & quality management for the booking center teams of our project partners with the aim of an independent management for products in responsible tourism
+ Qualification & quality management for regional service partners who are integrated into the management model for a product in responsible tourism
+ Qualification and raising awareness for different stakeholders in the field of responsible tourism products (e.g. Fair Trails®)
THE TRAIL MANAGEMENT SYSTEM (TMS) AT A GLANCE
The TMS is made up of three components::
+ The Trail Manager supports as a powerful as well as database-based back office system the inquiry and booking management in the trail info and booking centers.
+ The online trail info & booking portal Bookyourtrail® opens up to now unparalleled possibilities for travelers in the individual travel planning and booking of hiking, biking and other nature-friendly outdoor activities.
+ The Trail Management Mandant empowers trail partners such as DMC’s or NGO’s to set up their own trail info & booking center and thus for the independent, effective management of their sustainable products.
However, responsible trail management requires more than intelligent software solutions! Because practice teaches us that the efficient and effective handling of the TMS must be complemented by the professional skills of a powerful inquiry and booking management. For this purpose, we also operate our powerful Trail Angels Info & Booking Center, which has received excellent ratings from travelers (Trustpilot). In addition, we empower our trail partners with an application-oriented “training on the job” program to set up and independently operate their own trail info & booking centers. For this important task, we have established our Trail Angels Academy .
Our tools for responsible tourism: Created and powered by Trail Angels!
MAKING OF: RESPONSIBLE TOURISM EXAMPLES
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