Training on the job & interim management

Together for responsible tourism

Responsability and sustainability is the new normal in tourism. This is how the World Tourism Organization UNWTO formulates its vision for the future of travel. However, in order to turn this vision into reality, a great deal of effort is still needed to transfer knowledge. And for this purpose we have founded the Trail Angels Academy. As our active contribution to the spread of responsible tourism, from product development to marketing and management.

One focus of the Trail Angels Academy is to enable our trail partners to set up and independently operate their own trail info & booking centers and, associated with this, to handle our unique Trail Management System (TMS). This is done by means of a “training on the job” program and, if desired, also in the form of interim management.

But the Trail Angels Academy also provides expertise in strategy and organizational development, story telling, trail scouting and maintenance, product development, marketing, and impact design and management.

The Trail Angels Academy – our contribution to the development, implementation and dissemination of responsible tourism.



Decentralized, practice oriented training facility


For project partners


For regional Service partners


For regional Stake Holders

Quick Facts

This is what the Trail Angels Academy can
Currently the Trail Angels Academy focuses on the following areas:

Interim management, qualification & quality management for the booking center teams of our project partners with the aim of an independent management for products in responsible tourism
+ Qualification & quality management for regional service partners who are integrated into the management model for a product in responsible tourism
Qualification and raising awareness for different stakeholders in the field of responsible tourism products (e.g. Fair Trails®)


The heart of our tools is our integrated Trail Management System (TMS). It represents the world’s first and in this form unique digital overall solution for efficient and effective management of line products in responsible tourism, such as long-distance hiking trails and long-distance biking trails.

The TMS is made up of three components::

+ The Trail Manager supports as a powerful as well as database-based back office system the inquiry and booking management in the trail info and booking centers.

+ The online trail info & booking portal Bookyourtrail® opens up to now unparalleled possibilities for travelers in the individual travel planning and booking of hiking, biking and other nature-friendly outdoor activities.

+ The Trail Management Mandant empowers trail partners such as DMC’s or NGO’s to set up their own trail info & booking center and thus for the independent, effective management of their sustainable products.

However, responsible trail management requires more than intelligent software solutions! Because practice teaches us that the efficient and effective handling of the TMS must be complemented by the professional skills of a powerful inquiry and booking management. For this purpose, we also operate our powerful Trail Angels Info & Booking Center, which has received excellent ratings from travelers (Trustpilot). In addition, we empower our trail partners with an application-oriented “training on the job” program to set up and independently operate their own trail info & booking centers. For this important task, we have established our Trail Angels Academy .

Our tools for responsible tourism: Created and powered by Trail Angels!


Other tools

Alpe-Adria-Trail Etappenstart
Bernstein Trail Landschaft
Trail Angels Info & Booking Center


From the initial idea to actual implementation: How do responsible tourism projects actually develop? And what makes them successful? To inspire you on our way to more responsibility, sustainability and innovation in tourism, we have created our own digital hall of fame. For our examples in responsible tourism and their “making of”.

Get in touch

Every great journey begins with the first click.
If we could inspire you for responsible tourism, just get in touch with us. Who knows, maybe something big will come out of this first click!