The back office Trail Management System
The core unit
The Trail Manager is a powerful, as well as databased back office trail management system for efficient and effective management of responsible line products such as long distance hiking trails or long distance biking trails.
The Trail Manager is the back office component of our unique trail management system and opens up Trail Angels Info & Booking Center previously unparalleled possibilities for service-oriented and professional inquiry and booking management. This includes a wide variety of service functions for travelers along a defined customer journey as well as management and logistics functions for the regional service partners, i.e. accommodations and mobility service providers.
.
The Trail Manager was developed by us, the Trail Angels, and is continuously improved, based on our experience as a specialty tour operator and operator of a leading trail info and booking center.
The Trail Manager is now successfully applied to more than 30 line products in the field of responsible tourism. And the number is increasing every year!
Back Office TRAIL MANAGEMENT SYSTEM
Professional Request & Booking Management
Efficient Service Partner Management
Many additional functions (e.g. DYNAMIC PACKAGING, mobility lists, journey follow up, etc.)
Quick Facts
Das Back Office Trail Management System
The Back office Trail Management System
.
The Trail Manager is a powerful tool for organizations that want to manage line products such as long-distance trails efficiently and sustainably. Trail Manager allows destinations that manage for example, line products to have a unique tool for overall trail management.
The advantages of the Trail Manager
+ Application-oriented and scalable request and booking management along the customer journey with follow up functions
+ Efficient service provider management; e.g. with availability management and check-in reminder before arrival
+Fully integrated functions for versatile mobility services & logistics
+ Management of vouchers, packages and tickets and integration into the tour planner for offer creation
+ Dynamic packaging for the presentation and booking of top offers via Bookyourtrail
+ Standardized reporting incl. statistical evaluations of the management model
+ Client capability and rights and role system for individual adaptation to the respective trail info & booking center
THE TRAIL MANAGEMENT SYSTEM (TMS) AT A GLANCE
Part of the TMS are two more components:
+ The online trail info & booking portal Bookyourtrail® opens up to now unparalleled possibilities for travelers in the individual travel planning and booking of hiking, biking and other nature-friendly outdoor activities.
+ The Trail Management Mandant empowers trail partners such as DMC’s or NGO’s to set up their own trail info & booking center and thus for the independent, effective management of their sustainable products.
However, responsible trail management requires more than intelligent software solutions! Because practice teaches us that the efficient and effective handling of the TMS must be complemented by the professional skills of a powerful inquiry and booking management. For this purpose, we also operate our powerful Trail Angels Info & Booking Center, which has received excellent ratings from travelers (Trustpilot). In addition, we empower our trail partners with an application-oriented “training on the job” program to set up and independently operate their own trail info & booking centers. For this important task, we have established our Trail Angels Academy .
Our tools for responsible tourism: Created and powered by Trail Angels!
Other tools
MAKING OF: RESPONSIBLE TOURISM EXAMPLES
From the initial idea to actual implementation: How do responsible tourism projects actually develop? And what makes them successful? To inspire you on our way to more responsability, sustainability and innovation in tourism, we have created our own digital hall of fame. For our examples in responsible tourism and their “making of”.
Get in touch
Every great journey begins with the first click.
If we could inspire you for responsible tourism, just get in touch with us. Who knows, maybe something big will come out of this first click!
FOLLOW US